FAQs
Frequently asked questions.
Clear answers about Trace Eye-D products, proper use, result interpretation, training, and organization accounts.
Product basics
About the products.
What does Trace Eye-D make?
Trace Eye-D develops colorimetric chemical wipe products for portable presumptive screening of surface traces associated with drugs, explosives, chemical agents, and gunshot residue. Each product is designed for a specific detection category.
What narcotics detection products does Trace Eye-D offer?
The current narcotics line includes F1 for fentanyl and opioid-related targets, C34 for cocaine and derivatives, M39 for methamphetamine-related targets, and W42 for cannabinoids. Use the current product instructions for the complete approved scope of each wipe.
What explosive detection products does Trace Eye-D offer?
The explosive line includes AN37 for aliphatic nitrate explosives, NB36 for aromatic nitro compounds, PB33 for peroxide-based explosives, CO40 for chlorate-based oxidizers, and PCO35 for perchlorate-based oxidizers.
What does colorimetric screening mean?
The chemistry in a wipe can produce a visible color reaction when the product's target category is detected. The positive color and reading window are specific to each product, so always compare the result with the current product instructions.
Where are Trace Eye-D products made?
Trace Eye-D products are made in the USA. Trace Eye-D is headquartered in Tampa, Florida, and is 100% American-owned.
Use and results
Using the wipes correctly.
How do I use a narcotics detection wipe?
Follow the instructions for the specific product. F1 and C34 are ready when the pouch is opened. M39 and W42 require the internal seal to be activated before the pouch is opened. Wipe the approved substance, residue, object, or surface, then read the stated color within the product's reading window.
How do I use an explosive detection wipe?
Most Trace Eye-D explosive products are ready when the pouch is opened. Follow the current instructions for the exact product, screen only the approved material or surface, and read the wipe within the stated window. Do not substitute instructions from another product.
Can Trace Eye-D wipes be used on skin?
Only F1 is approved for direct skin contact when used as directed. Other Trace Eye-D wipes must not be used on skin.
Can the wipes test sweat?
No. No Trace Eye-D product is approved for sweat testing.
How do I read a result?
Look for the positive color stated for the product and read the wipe within its specified reading window. Activation, approved contact, positive color, and timing can differ by product. The current instructions control.
Why is the result considered presumptive?
A visible reaction provides a presumptive screening result for the product's detection category. Laboratory confirmation is required for evidentiary or diagnostic purposes. Follow agency protocol and the current product instructions.
Ordering and availability
Getting the products.
Are Trace Eye-D products available to individuals?
Yes. Selected narcotics detection products are available to individual customers through the Trace Eye-D retail store. Retail customers do not need an organization account.
Are Trace Eye-D products available in stores?
Retail and marketplace availability can change. The current Trace Eye-D retail store is the most direct place for individuals to review available products. Contact Trace Eye-D before relying on availability from a specific physical retailer or marketplace.
How can an organization place a bulk order?
Organizations can submit the account request form or contact Trace Eye-D with the product codes, quantities, intended use, and delivery location. Trace Eye-D will review the appropriate account, pricing, fulfillment, and billing path.
Are purchase orders or open billing available?
Public agencies may be eligible for open billing through the approved finance process. Private organizations require credit review before open billing can be granted. Account approval and billing approval are separate decisions.
Can an organization arrange recurring supply?
Trace Eye-D can discuss recurring supply needs with organizations. Product scope, quantities, schedule, pricing, and billing terms are confirmed case by case rather than presented as a standard public subscription.
Is international shipping available?
International availability depends on the destination and product. Shipping, transport, importer, registration, and labeling requirements can differ by country. Contact Trace Eye-D with the product and destination before placing an international order.
Resources and support
Documents, training, and answers.
Where can I find product instructions and safety documents?
Current product instructions, safety data sheets, and related materials are organized on the Product Resources page. Use the documents that match the exact product and package you have.
Is online training available?
Yes. Trace Eye-D provides online training for its deployed narcotics products. Visit the Online Training page and select the course that matches your product.
What types of organizations use Trace Eye-D products?
Trace Eye-D supports customers across public safety, law enforcement, corrections, emergency response, security, defense, and related fields. Selected products are also available to individual retail customers.
Are Trace Eye-D products NIJ certified?
No product should be described as NIJ certified, approved, or endorsed. The correct company language is compliant with NIJ Standard 0604.01 where supported. Each agency remains responsible for its own policies, approved use, evidence handling, and applicable legal requirements.
Where can I follow Trace Eye-D online?
Who should I contact with another question?
Use the Contact page, email info@traceeyed.com, or call 866.872.2391. Include the product code and package information when the question concerns a specific wipe.